Specialize in CTI and Web/telephony/backoffice integration, interactive voice response, call center applications, and customization of voice products on Windows NT, OS/2, and more.
Keywords: computer telephony, CTI, Scout, Windows NT, OS2, OS/2, Dialogic, voice mail, customer service, call centers, phone centers, call center automation, telephony development, software development, web development, web telephony
Web-enabled Call Centers, IVR, CTI, Telephony -- Contact Point Consulting, Inc. has not yet completed their interview.